Customer Testimonials
Christian has proven to be an Outstanding salesman, he was very professional. He listened to our concerns and answered all of our questions.
Chapman ford has always been good to us! Christian was great to work with during the sales process. He is super easy to talk to! Thanks again for a great product at a great price! We will be back!
Great deal good deal why fifteen words i don't have time for fifteen words
Late yesterday afternoon, it was my pleasure and good luck to meet Service Advisor, Richard P... I had a rear inside sensor-controlled light that would not turn off. As a walk-in customer, Richard took the time to solve and fix my problem. The acid from an old battery had leaked and shorted the battery cable effecting the sensor... Problem solved! It is nice to see there are a few "old school" individuals, who will make time to attend to an immediate problem. A light that remains on all night would have most likely result in a dead battery! ...
Christian is personable and great with communication! He was super respectful of my time and needs of my little one. He assured me it was no issue to bring my baby girl for test drives because we needed to ensure the car seat would fit. I definitely plan on reaching out to him for any future purchases!
Christian was an absolute pleasure to work with! Already had the car out ready for me to test drive before I even got there, was straight to the point and didn’t feel like I was pressured at all to buy. Awesome guy and a great dealership that was very accommodating! I’ll certainly buy here next time
Christian did great! He did everything they could to get me into a brand new car! This is my 2nd time too purchasing a car from Chapman ford would definitely do it again!
Michael was a pro when it came to working with him . Easy to work with and a fountain of information.
Mike is awesome and he has my business for a lifetime. Very professional and courtesy. Knows his product and his communication shows his high level of commitment to his customers. Mike is a rock star and a valuable person to your organization in my estimation.
Christian is the perfect representative for an impressive dealership and his customer service and kind and loyal personality have made me a customer for life. This was my first experience at a Ford dealership and Christian made it perfect from start to finish, he’s a great person, funny and personable, no pressure, no games, just pure honesty and integrity. I was shopping for the new 2025 Explorer and he hustled and did absolutely everything possible to get me the car and the options that I wanted, I couldn’t have had a better experience, it was perfect at Chapman Ford, ...
Mike was great to work with during the buying process. He is very knowledgeable about his product and quickly answered all my “off the wall” questions. I won’t hesitate to work with him in the future.
Mike Brill was extremely professional, knowledgable and courteous! He made the buying process easy while avoiding pressuring sales tactics. I had some possibilities at other dealerships but went with Chapman Ford due to Mike making the sales process a pleasant experience.
Michael Brill has helped our family with multiple vehicles and always has been exceptional! Thank you Michael!!!
Working with Chapman Ford was by far one of my top experiences through my recent car purchase. From the initial response by Michael Brill, to the follow-up by the internet sales dept. to finalizing the purchase and signing of the documents, it was a seamless process.
He was amazing super nice guy, good listener and a charismatic personality I will hire him for my team!!!
Michael was extremely professional. I would highly recommend him for any transaction. he was able to handle all negotiations leaving both parties feeling very satisfied. 10 out of 10.
Christian Patrick helped me make the process to buying my Lincoln Nautilus not only easy but fun. He is an absolute pleasure to work with and I will definitely consider him in the future for any other purchase needs.
I have been looking for a SUV for a while, went on Chapman fords website Christian gave me a call I told him what I was looking for he was very polite said he had a black SUV at a different location. Brought it up to Scottsdale made an appointment with me to view it. I ended up buying the SUV and I couldn't be any happier. I would definitely recommend Christian and Chapman ford to anyone who is interested in buying a new car or used!
It was easy just wrote a check what the heck. I got a nice new truck. Get you next Truck at Chapman. Thanks Baxter
Everyone was very friendly and knowledgeable. it was a great experience. I would recommend them with my friends and family
Christian helped us purchase a new Ford Platinum Escape right after it rolled off the truck. He assisted us in getting the vehicle transported to our home in Salem, OR with no problems at all. The whole process was smooth as silk?? Christian was a great salesperson and I'm sure we wouldn't have purchased the vehicle if it wasn't for him. We had intentions of purchasing that day-just hanging out while the service department changed the oil/filter in our car. Hats off to Christian. You have a great salesperson!!!
Christian Patrick was excellent and well knowledged. Gave me a great experience and great service!
Christian and Chapman Ford showcased professionalism, quick action, genuine care for the customer, and met my needs across the board as a return customer.
Mike rush very helpful and transparent on purchase of my 2024 raptor very good service
When we got out of the car Mike Rush came wrote up and greeted us and asked if we were being helped, turns out we went from just looking to leaving in a brand new Ford Edge. Great buying experience he went above and beyond.
Chapman Ford is the very best which is why I continue to buy my vehicles from them. Efficient, fair, helpful, great prices, and it doesn’t end after the purchase is complete. Kelly was extremely patient with all my questions and very helpful getting me familiar with all the new technology that is very intimidating to me. I recommend them to all my family, friends, and co-workers!
Christian was very helpful and took great care of me !! I would recommend that if any one is looking to purchase a vehicle at Chapman Ford they go see Christian !! He made the buying process easy and really cares about his customer and being happy with the purchase !! Keep up the great work !!
Christian was so helpful in finding exactly what I was looking for. He is beyond sweet and caring for his customers. He really listens and does his best to work with his customers as well. We walked away with not only an awesome 2023 Bronco, but a friend from our experience. Would 100% recommend to my family and friends.
Very good dealership great people friendly surroundings outstanding service. Glad I went there. Thank you.
Carmen was excellent in helping us with completing the “ we owe you” items on the vehicle
I want to thank Kyle Stringfellow for being a true professional. Recently, I had a horrible experience at Camelback Ford with a Service Rep who would not respond to my phone calls or emails for 6 days after I had my vehicle towed there for service. I had to physically walk into the Camelback Service Center to get the Service Rep to respond to me. It took another week after that, to finally get the vehicle back. I took the vehicle to Kyle Stringfellow at Chapman Ford to complete the repairs. Kyle is very knowledgeable and responsive to questions and the ...
This christian was very helpful i have talking to him since 2024 about getting a mustang and i ended up getting in 2024 and he was the best sales person i have encountered in while he wasnt pushy like some other dealers i have been to and he gave me a great deal on the car
Not pushy! Very relaxing experience. Will recommend to friends. Dealer was very helpful. Thank you.
Good place to buy a Mustang. People are very friendly and very knowledgeable.I would buy a new car again from ChapmanFordAz.com to
Very pleasant experience working with Christian. He walked me through everything incredibly thoroughly and I felt very tended to, would recommend him to anyone searching for a vehicle!
Christian was very helpful during our visit, and got me in the truck I wanted.
Michelle is awesome. No pressure and very pleasant to work with. Smooth easy transaction. Made this a quick easy transaction. Will repeat.
Just after Christmas we purchased a new 2023 Ford Escape ST Line Elite. Luis helped get everything arranged ahead of time before we came and completed the purchase. Everything was ready to go when we arrived, we did a test drive and signed the papers and we were done.
Michael Brill is the man! I appreciate the straight forward approach not lemme check with this guy or this person. He knew where I wanted to be and took care of it. We did everything over the phone, gave me a great price on my trade in and even better price that nobody in town or up north could compete with. Michael Brill and Chapman Ford have earned my business for years to come. Thank you Michael and Chapman Ford Tony Stewart
Christian was great to deal with! His friendly yet professional personality was very much appreciated. We would definitely recommend him to anyone shopping for a car!
We have purchased 2 times from Chapman and our experience has been great both times. Christian is fun and easy to work with
Christian was great he went above and beyond great experience all Around. I would definitely recommend. Going to see Christian.
Micheal and the rest of the people at Chapman ford were very helpful and knowledgeable on the vehicle I ended up purchasing.
Great transaction from beginning to end. Christian took the time to answer all of our questions and provided great support throughout. Thanks!
This was a good deal and offer. Thank you Christian patrick you made my family feel safe in a beautiful ride.
Christian knows his stuff and was very helpful in the whole process with the pre approval and getting us out the door with our new vehicle!
I was extremely pleased with the service I received from Christian Patrick he was super professional and helpful. I will definitely be going back to Chapman Ford!
Second purchase I’ve made from Chapman and was a great experience with Christian he got me out the door fast as promised
Came in looking for a specific truck I saw online. Christian knew exactly the truck I was looking for and brought it around for me look at and test drive. That was it, it was sold and he was great to work with throughout the rest of the process! Have already recommended Chapman and Christian to several friends and coworkers.
They have some great looking new vehicles on the lot and a great team working for them! I would recommend going in and seeing what they can do for you!
Immensely helpful, fast service, and kept me updated all throughout the order process. Low stress environment and great salesman!
I loved the courteous and friendly welcome by Willis, and the professional billing and explanation of David. Coffee maker not working, only complaint today.
Michael Brill is very professional & was easy to work with. He helped us with our Toyota Prius 2020 purchase. We’ll definitely would come here again.
I've always gone with Ford. Now I've got my Dream car. Thank you
I can to view a used Mustang and to compare the deal with an offer (2021 GT) that I had from Carvana. In an hour, I had a 2023 Mustang for just $4k more than the used one at Carvana. Mike Brill is a “car guy” and REALLY knows Mustangs. He still has his 1970’s Mach 1 and it’s a beauty!! The experience was smooth, no “high pressure” and I just cannot say enough good about Mike and the Chapman deals
I have been going to Chapman Ford for years p bought a Ford there, take our cars there - I even got the company I work for to take our fleet there - my service advisor is the best and the service dept is outstanding!! Will not go anywhere else
This dealership was extremely helpful! They worked so hard to get me my perfect car! The best I’ve encountered so far!
Give my man Patrick a raise. But seriously Patrick you’re the real one thank you.
Christian was great, super helpful! He made the car buying process very smooth and easy!
Had a very good experience, great customer service. Offered help and information when requested and enquired about.
Great and easy process and came home with a car I absolutely love!! Definitely would recommend
Christian was very helpfully while we were shopping for my wifes mini SUV. He was full of enthusiasm and seemed pretty knowledgeable. It took us about a week to close on the deal and throughout the entire duration he was patient and eager to answer any questions we had.
Christian was very friendly and helpful in the search of our Van. He is an excellent young man who is passionate with what he does.
Christian replied to my email . He made the entire purchase process painless He also worked to sell us at a price we had decided upon
This dealership had friendly, knowledgable personnel and worked hard to ensure I got the vehicle I desired.
Christian was very helpful and thorough, especially on all technology matters. I would gladly refer him and the dealership if the opportunity presents itself. He is on his way to being a superstar salesman!!!
I had a Great experience with Chapman Ford when buying my 2020 Mustang Bullitt, and they were very accommodating & professional in every way, and my Salesman, Mike Brill, was the Best, making the buying experience a very positive experience.
Pleasant and professional for my salesperson and the staff. The staff negotiated pleasantly and I feel I got a good value.
Good sales man got my first new car would recommend to anyone great service,would purchase from you guys again
Christian was awesome to work with! Helped me get the car I wanted and made the process painless and easy! Would highly recommend Christian if you are looking for a new car or truck.
He kept everything upbeat and professional! Made my experience awesome! Answered all my questions! Great job!
Fantastic dealership experience. Mike Brill is an honest and upstanding guy. No pushy tactics. Just a clean and easy experience. All the folks involved were very friendly and helpful. Mike was incredibly quick to respond when I needed something. If you're shopping for a Ford in the Phoenix area, Chapman Ford is the place to go and Mike Brill is your guy!
We really enjoyed working with our salesman, Christian. His energy, enthusiasm and willingness to go the extra mile gave us confidence and left a great impression of the Chapman Ford dealership. Thank you, Christian!
Christian helped me buy my (new to me) truck. He made the process quick and painless. I do believe he is one of the best salesmen at Chapman Ford
Christian Patrick shows great energy and enthusiasm for the products and service at Chapman Ford. Christian's enthusiasm, positive attitude and reflection of the Team Spirit while working at Chapman, gave us confidence in this dealership. We like the vehicle we purchased and surely return to Chapman for our next purchase.
I contacted Chapman on line and was put in contact with Mr. Brill. My experience with the dealership and Mr. Brill has been outstanding.,,,the best in my 60 years of car buying experiences. Mr. Brill was kind enough to delivery the new car to me 100 miles away and take my trade-in back to the dealership. Wonderful car purchasing experience. Professional, organized and personal.... L. Brooks
Tim Beal is my new service advisor at Chapman Ford because my service advisor (also Chapman) retired. Tim is awesome! He makes sure everything is perfect with my Mustang. It needed some engine work, and he stayed in touch with me and made sure all parts and equipment were new factory parts... nothing but the best! My Mustang has 80,000 miles, and it runs like a new car!! Tim is great, and all the employees at Chapman Ford are EXCELLENT!
I had the pleasure of working with Michael Brill when I came in for a cash offer on selling my 2021 BMW X1 to Chapman Ford. He was able to provide a very fair price for the vehicle and he made the process extremely easy. This saved me a lot of time and stress of not having to pay off the existing loan and selling the vehicle myself. Michael is extremely professional and this was the best experience that I've ever had either buying or selling a vehicle. Thanks Michael!
Christian was our salesman. He did an excellent job. Very helpful, followed up and made the process easy. He is very personable and not pushy. We were happy with our purchase and follow through. We would buy here again.
Sales and reps are very knowledgeable, great customer service, very prompt,reliable. very sharp group.
The dealer was awesome the salesman was awesome he was very helpful getting the prices arranged was good the trade-in value was really good I was very happy with everything
I came into the Chapman Ford dealership and was introduced to Mike he took the time to sit down and find out what I was interested in and then looked online to find some possibilities for me his patience was amazing his no pressure sales was appreciated after spending a couple hours test driving cars I told him I needed to go home to think things through and I will get a hold of him the next morning with a decision Following morning I called him with a decision went in and Mike had the car cleaned and ready to ...
Great salesman. He takes his time him and Chelsea go out of their way to make sure you’re happy and satisfied.
Kyle Leckey is one of the best salesman I’ve ever dealt with, low pressure and will work for you. Steve finance does a phenomenal job. General manager David Kohler is a phenomenal person to work with on the higher level at a dealership. I have purchased many vehicles from Chapman Ford and will continue to do so. Their service department is exemplary also.
Michael was organized and efficient and very professional. Thank you for making the experience stress free and enjoyable.
Car shopping with my wife and was greeted by Dedrick. He was extremely helpful and willing to meet all our needs. We didn’t end up purchasing today due to looking for a specific color and package. Hope to be able to purchase from Dedrick at Chapman Ford Scottsdale.
I would love to give 5 stars to Chapman, but unfortunately the Ford Motor Company itself is to blame; it has now been 379 days since we ordered our Ford Maverick Hybrid and we still have nothing.
Had a great experience with Kelly. Professional, on it, knowledgeable and great follow-up. In a world of car dealers with marginally competent and unprofessional talent, Kelly was an amazing talent. Shockingly so. Highly recommended!
I recently acquired my second Ford C-Max Energi, although I had to drive it back from Florida. Everything was great except for one very odd electrical problem: Within about 30-40 seconds after locking the car, the alarm would go off. I then had to quickly hit the unlock button on the key fob, relock, and then it would be okay. I explained this bizarre oddity to Tim Beal, a Service Advisor at Chapman Ford. Not surprisingly, he had never heard of anything like that before. He was very patient and understanding, although he must have thought I was nuts because ...
Great Car Buying Experience. Ervin Wilson, our wonderful, kind and professional salesman was amazing when my husband, son and I came to Chapman Ford to buy our son a new vehicle. He noticed my husband had a walker in our backseat and brought a truck up to the front for my son to test drive. At 2.9 percent interest, and with a 6 year old Edge with no extended warranty, I decided I also needed a new vehicle! Ervin kindly brought 2 vehicles to the front for me to test drive. Ervin was patient with me when I was unsure of the new ...
I bought a 2005 Jeep Rubicon online with 83000 miles. The dealer was very professional and sold what they represented in the description they accepted my offer as well. Michael Brill who was my sales rep, did a great job answering questions and addressing any concerns. The GM was also very great to work with.I expressed my concern that since I purchased a vehicle online and had no way to test drive it as I live in Texas and they are located in Arizona, how can I be assured upon receipt that I will have the ability to have resolutions should ...
Michael was very attentive and knowledgeable a pleasure to deal with and o look forward
When we first started walking around looking Micheal came up to us and from the beginning he was very helpful. he even has been texting with me making sure i find what i want!